Privacy Policy
XQL Tools — https://xql.tools
Effective Date: April 8, 2026 · Last Updated: April 8, 2026
This Privacy Policy describes how X38 AI Labs Private Limited ("we", "our", or "us") collects, uses, stores, and protects information when you visit or use XQL Tools (https://xql.tools). By using our platform, you agree to the practices described in this policy.
1. Who We Are
X38 AI Labs Private Limited is a company incorporated under the laws of India. We operate the XQL Tools platform, a browser-based online toolset for image, PDF, audio, and developer utilities.
Contact: support@xql.tools
Website: https://xql.tools
2. Information We Collect
2.1 Information You Provide
- Account registration details: name, email address, and password (when you create a Member or Premium account).
- Payment information: when you subscribe to a Premium plan, payment is processed by our third-party payment gateway (such as Razorpay or Stripe). We do not store your full card details.
- Support communications: any messages or emails you send to us.
2.2 Information Collected Automatically
- Log data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
- Device information: device identifiers and screen resolution for compatibility and performance purposes.
- Cookies and similar tracking technologies: session cookies, preference cookies, and analytics identifiers (see Section 6).
2.3 Files and Data You Process
The majority of XQL Tools's tools operate entirely within your browser using client-side processing. Files you upload to these tools are processed locally on your device and are NOT transmitted to or stored on our servers.
For tools that use our cloud features (e.g., cloud storage for Member and Premium users), files stored in your account are saved on our secure servers and are accessible only to you.
3. How We Use Your Information
- To create and manage your account.
- To provide access to premium features and cloud storage.
- To process payments and manage subscriptions.
- To respond to support queries and communications.
- To send transactional emails (e.g., password resets, subscription confirmations). We do not send unsolicited marketing emails without your consent.
- To improve the platform, fix bugs, and develop new tools based on usage analytics.
- To comply with applicable Indian laws and legal obligations.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share data in the following limited circumstances:
4.1 Service Providers
We use trusted third-party vendors to support our operations, including:
- Cloud hosting (e.g., AWS, Google Cloud, or similar) for data storage and server infrastructure.
- Payment processors (e.g., Razorpay) for subscription billing.
- Analytics providers (e.g., Google Analytics) for aggregated usage insights.
These parties are bound by data processing agreements and are not permitted to use your data for their own purposes.
4.2 Legal Compliance
We may disclose your information if required to do so by law, court order, or governmental authority under Indian law, including the Information Technology Act, 2000.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.
5. Data Retention
- Account data is retained for as long as your account is active.
- If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
- Files stored in your cloud storage are deleted upon account deletion or upon your manual deletion.
- Log and analytics data may be retained in aggregated, anonymised form for up to 12 months.
6. Cookies
We use the following types of cookies:
- Essential cookies: Required for the platform to function (e.g., session management, login state).
- Preference cookies: Remember your settings and preferences.
- Analytics cookies: Help us understand how users interact with the platform (aggregated, non-personal data).
You may disable non-essential cookies through your browser settings. Disabling essential cookies may affect platform functionality.
7. Security
We implement industry-standard technical and organisational measures to protect your personal data, including HTTPS encryption, secure data storage, and access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
XQL Tools is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
9. Your Rights
As a user, you have the following rights with respect to your personal data:
- Right to access: Request a copy of the personal data we hold about you.
- Right to correction: Request correction of inaccurate or incomplete data.
- Right to deletion: Request deletion of your account and associated data.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at support@xql.tools.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before interacting with them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or an in-app notice. Continued use of the platform after such changes constitutes your acceptance.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: